Telenav for Nextel Supported Devices: v3.6 for Motorola i710, i730, i733, i736, i830 - Manual (Page 32)

© TELENAV 2003-5 PAGE 32 OF 33
The GPS requires an open, clear view of the sky. Buildings, covered parking areas, tunnels and dense foliage can
cause the GPS receiver to either be unable to locate itself (fix) or have extended initialization time (start-up fix).
If you are parked in a covered parking lot or near a tall building, it is recommended that you move away till you have
a clear view of the sky and then begin to use the TeleNav service.
You may need to give the GPS a few minutes to find its location.
How do I know that the GPS has a signal?
The TeleNav application on your phone will alert you if the GPS does not have a valid signal. If this happens, drive
to an area where there is a clear view of the sky so the GPS can find itself. You can also invoke the GPS
application by pressing MENU, highlight GPS or the satellite icon and pressing the OK key. Then, highlight
position, and REFRESH if necessary. If the screen shows SCANNING for more than 60 seconds, you are
probably in a poor GPS reception area.
Why does the GPS not work near buildings and other tall objects?
The GPS uses satellite signals from space to find out where it is. Therefore it needs a clear view of the sky. Tall
buildings and other objects that block the receiver’s view to the sky make it infeasible to determine your location.
Sometimes the satellites are not overhead but near the horizon; in these cases the GPS must have a clear view of
the horizon.
How do I enter my destination?
Your destination can be entered in three ways. The first way is to call 877-886-9762 or 408-523-1429 and “dictate”
your destination address to the Voice Address Input System. Then you launch the TeleNav application on your
Java phone and this address automatically shows up in the recent destinations list.
The second way to enter your destination is to type it in using the keypad. Details are provided above.
The third way is to go to www.telenav.com , log in, and then enter your destination address, or multiple destination
addresses (up to 10 since this is all the phone can display at once).
Why do I have to call in a phone number to enter an address?
There are multiple ways to enter an address: a) Call the Voice Address Input system and dictate the address, b)
preplan it by logging into
www.telenav.com , and c) entering directly on the phone keypad.
14. Customer Support
Send an e-mail with your questions or comments to the appropriate company’s Customer Service Department, or
enter a comment through the website. We monitor your e-mails and will promptly reply to your inquiries.
TeleNav Inc.
2975 San Ysidro Way
Santa Clara, CA 95051
T: 88-telenav-4 (toll free)
F: 408.245.0238
www.telenav.com
Technical Support
T: 88-TeleNav-4 (toll free)
[email protected]