Telenav for Boost Mobile Supported Devices: v6.2 for BlackBerry User Manual
Page 52
Why don’t I hear audio navigation prompts when I am using a Bluetooth headset?
If you are using a Bluetooth headset with a non-touch-screen BlackBerry, be sure to press the Speaker key
on the
device while in navigation mode so that you will be able to hear the audio prompts. A Bluetooth symbol will be shown in
the upper-left corner of the screen if you have redirected the audio through a Bluetooth headset. If you are using a touch-
screen device, choose Menu >> Bluetooth On within the application. You may first need to pair your Bluetooth with the
device (see page
for instructions).
Why can’t I get the “Call in Address” feature to work for entering an address?
If you have never placed a call on your new device, the “Call in Address” feature may not work. To resolve this issue,
simply place a call from the device’s Applications menu. When prompted, type in your home area code and continue
with the call. The “Call in Address” feature will now work after you re-launch Telenav GPS Navigator.
How accurate is the GPS?
GPS accuracy can range from 20m (approx. 65 ft.) to 100m (approx. 328 ft.). Most of the time, the GPS is accurate to
less than 50 meters (approx. 164 ft.).
What are ideal conditions for GPS navigation?
Ideally, a device with a GPS receiver needs a clear view of the sky, starting from about five to ten degrees above the
horizon. Solid or massive obstructions can reduce accuracy or block GPS signals, and may cause extended initialization
time (time to first GPS fix). Common obstructions include tall buildings, covered parking lots, tunnels, trees, and terrain
features.
If you are parked in a covered parking lot or near a tall building, it is recommended that you move to an open area and
then begin to use Telenav GPS Navigator.
Why does GPS not work near buildings and other tall objects?
Your device requires signals from GPS satellites in order to work, so it needs a clear view of the sky. Dense materials
(such as concrete, rock, steel, heavy wood), tall buildings, terrain features (like mountains, ridges, and cliffs), and large
trees can block or degrade GPS signals and may make it impossible to determine your location.
GPS satellites are not always immediately overhead and could be anywhere in the skies at any time, even low on the
horizon; however, there are enough satellites in orbit so that four or more will be view of your device if not blocked by
large objects, terrain, or dense materials.
How do I know that my device is receiving GPS signals?
Telenav GPS Navigator alerts you if your device is not receiving GPS signals. If this happens, move to an area where
there is a clear view of the sky so your device can receive GPS signals from space.
What happens if I’m using Telenav GPS Navigator for driving directions and I lose the GPS signal while driving
across a bridge or through a tunnel or lose the GPS signal for some other reason?
Telenav GPS Navigator remembers the speed at which you were driving before losing the GPS signal. Telenav GPS
Navigator continues to give you driving directions based on an estimate of the projected distance that you may have
traveled at your last recorded rate of speed. Telenav GPS Navigator recalculates your current position when you regain
a GPS signal and adjusts your driving directions accordingly.
Will I be able to get a route when there is no GPS?
Smartly-cached map data on your handset allows you to navigate and get turn-by-turn re-routing directions even when
you have traveled a small distance outside the carrier’s coverage area.
How do I delete my list of “Recent Places?”
You may remove multiple addresses by logging into your Telenav GPS Navigator account online at
.
In Recent Places, check the addresses you want to remove. You may also do this from your
handset by choosing Delete All in the Recent Places menu.
© 2012 Telenav, Inc.
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