Telenav for Boost Mobile Supported Devices: v6.2 for BlackBerry - Manual (Page 43)

13.2.2 Support Info
Find contact information for Telenav GPS Navigator Customer Support here. Once you are on the Support screen, you
can quickly call Customer Support or view additional support information from your device’s Internet browser.
13.2.3 Your PIN Number
View your PIN number. Your PIN is used to log into Telenav GPS Navigator at http://my.telenav.com for pre-planning.
13.2.4 Diagnostic Tools
This screen displays the following information, which may be requested by a support representative for troubleshooting
purposes:
 Phone Number
 Service Plan Code
 GPS Status
 Network Status
 Location Permission
 Netguard Setting
 Data Roaming Status
 Airplane
Mode
 Data Service
 Battery Level
13.2.5 Cancel Subscription
If you have a Premium subscription for Telenav GPS Navigator and wish to cancel it, choose this option. You will be
prompted with a short questionnaire. Choosing Next will complete the process.
13.3 Settings
Go to Menu >> Settings for options on setting your preferences and other
features. Be sure to choose Save to keep any changes you have made.
Profile
In Menu >> Settings >> Profile, you can edit the following:
 Phone – This field cannot be changed. It is displayed for reference purposes.
© 2012 Telenav, Inc. Page 43 of 58