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HP SmartStart-Software User Manual

Page 43

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Troubleshooting 43

Ports 60000-60007

Random ports are used in this range to pass messages back and forth

between the local and remote systems via SSL. These ports are used on

the system running HP Smart Update Manager to send data to the target
server.

Several internal processes within HP Smart Update Manager

automatically use the port from 60000 when no other application uses it.
If there is a port conflict, the manager uses the next available one. There

is no guarantee that the upper limit is 60007 as it is dependent on how

many target devices are selected for installation.

Ports 61000-61007

These ports are used from the target server back to the system running HP
Smart Update Manager. The same mechanism is used by the remote

access code as the 60000 ports, with the first trial port as 61000. There

is no guarantee that the upper limit is 61007 when a conflict occurs. For
the case of ipv4-only and one NIC, the lowest available one is used by

HP Smart Update Manager to pass information between processes on

the local workstation where HP Smart Update Manager is executed, and
the next available one is used to receive messages from remote servers.

Port 62286

This port is the default for some internal communications. It is used for

listening on the remote side if there is no conflict. If a conflict occurs, the

next available one is used.

Ports 80 or 63000-63005

The logs are passed to the target and the logs are retrieved via an
internal secure web server that uses port 80 if it is available or a random

port between 63000 and 63005, if it is not. This support allows updates

of the iLO firmware without the need to access the host server and allows
servers running VMware or other virtualization platforms to update their

iLO without the need to reboot their server or migrate their virtual

machines to other servers.

Recovering from operating system limitations when

using a Japanese character set

Displaying the user-specified reboot message using a Japanese

character set when running on a Linux operating system

You might specify a message to appear before the system shuts down during a reboot operation. When

using a Japanese character set and running on a Japanese version of a Linux operating system, the message

does not appear properly.

Rebooting with the user-specified reboot message using a

Japanese character set when running on a Windows operating
system

You might specify a message to appear before the system shuts down during a reboot operation. When

using a Japanese character set and running on a Japanese version of a Windows® operating system, the

message causes the reboot not to occur automatically.