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HP SmartStart-Software User Manual

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Troubleshooting 42

denying service to the application. The SOAP server is deployed on the remote target using the initial ports

described above (ports 138, 445, and 22) and then allocates another independent port as documented
below for its communications back to the workstation where HP Smart Update Manager is running. During

shutdown of HP Smart Update Manager, the SOAP server is shutdown and removed from the target server,

leaving the log files.
To deploy software to remote targets on their secure networks using HP Smart Update Manager, the
following ports are used.
For Windows®

Ports

Description

Ports 445 and 137/138/139
(Port 137 is used only if you are

using NetBIOS naming service.)

These ports are needed to connect to the remote ADMIN$ share on
target servers. These are the standard ports Windows® servers use to

connect to remote file shares. If you can connect remotely to a remote

Windows® file share on the target server, then you have the right ports
open.

Ports 60000-60007

Random ports are used in this range to pass messages back and forth

between the local and remote systems via SSL. These ports are used on
the system running HP Smart Update Manager to send data to the target

server.

Several internal processes within HP Smart Update Manager

automatically use the port from 60000 when no other application uses it.
If there is a port conflict, the manager uses the next available one. There

is no guarantee that the upper limit is 60007 as it is dependent on how

many target devices are selected for installation.

Ports 61000-61007

These ports are used from the target server back to the system running HP

Smart Update Manager. The same mechanism is used by the remote

access code as the 60000 ports, with the first trial port as 61000. There

is no guarantee that the upper limit is 61007 when a conflict occurs. For
the case of ipv4-only and one NIC, the lowest available one is used by

HP Smart Update Manager to pass information between processes on

the local workstation where HP Smart Update Manager is executed, and
the next available one is used to receive messages from remote servers.

Port 62286

This port is the default for some internal communications. It is the listening

on the remote side if there is no conflict. If a conflict occurs, the next
available one is used.

Ports 80 or 63000-63005

The logs are passed to the target and the logs are retrieved via an

internal secure web server that uses port 80 if it is available or a random

port between 63000 and 63005, if it is not. This support allows updates
of the iLO firmware without the need to access the host server and allows

servers running VMware or other virtualization platforms to update their

iLO without the need to reboot their server or migrate their virtual
machines to other servers.

For Linux

Port

Description

Port 22

This port is establishes a connection to the remote Linux server via SSH.