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Settings in the troubleshooting menu – HP LaserJet Enterprise MFP M725 series User Manual

Page 304

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Settings in the Troubleshooting menu

1.

From the Home screen on the product control panel, scroll to and touch the

Administration

button.

2.

Open the following menus:

Troubleshooting

Fax

Fax T.30 Trace

This is a printed report of all the communications between the sending and
receiving fax machines for the last Fax transmission or reception. The report
contains detailed error codes and other information that might be useful in
troubleshooting a particular problem related to sending or receiving a fax. Print this
report before contacting HP customer support.

Fax V.34

This setting controls the modem's method of transmission. The

Normal

setting allows

the modem to select any of the supported fax speeds up to 33,600 bps. The

Off

setting sets the fax speed to 14,400 bps or lower, depending on the speed settings
for sending and receiving.

Fax Speaker Mode

In

Normal

mode, the modem speaker is turned on during dialing, through the initial

connection, and then it turns off. In

Diagnostic

mode, the speaker is turned on and

remains on for all fax communications until the setting is returned to

Normal

mode.

Fax Log Entries

The

Standard

fax log includes basic information such as the time and whether the

fax was successful. The

Detailed

fax log shows the intermediate results of the redial

process not shown in the

Standard

fax log.

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Chapter 10 Solve problems

ENWW

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