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10 support and other resources, Contacting hp, Before you contact hp – HP 3Gb SAS Switch for HP BladeSystem c-Class User Manual

Page 41: Hp contact information, Subscription service, 41 hp contact information, 41 subscription service

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10 Support and other resources

Contacting HP

Before you contact HP

Be sure to have the following information available before you call or contact HP:

Technical support registration number (if applicable)

Product serial number

Product model name and number

Product identification number

Applicable error message

Add-on boards or hardware

Third-party hardware or software

Operating system type and revision level

HP contact information

For the name of the nearest HP authorized reseller:

See the Contact HP worldwide (in English) website

http://welcome.hp.com/country/us/en/ww-

contact.html

.

For HP technical support:

In the United States, for contact options see the Contact HP United States website

http://wel-

come.hp.com/country/us/en/contact_us.html

. To contact HP by phone:

• Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days

a week. For continuous quality improvement, calls may be recorded or monitored.

• If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more inform-

ation about Care Packs, refer to the HP website

http://www.hp.com/hps

.

Subscription service

HP recommends that you register your product at the Subscriber's Choice for Business website:

http:/

/www.hp.com/go/e-updates

.

After registering, you will receive email notification of product enhancements, new driver versions,
firmware updates, and other product resources.

3Gb SAS BL Switch User Guide

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