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Contents 4
Accessing a server blade with local KVM ........................................................................................... 47
Accessing local media devices .......................................................................................................... 48
Software and configuration utilities ............................................................................................... 50
Server blade deployment tools ..................................................................................................................... 50
Software drivers and additional components ....................................................................................... 50
HP BladeSystem c-Class Advanced management ................................................................................. 50
Network-based PXE deployment ........................................................................................................ 51
Deployment methods ........................................................................................................................ 51
Configuration tools ..................................................................................................................................... 56
HP ROM-Based Setup Utility .............................................................................................................. 56
Array Configuration Utility ................................................................................................................ 58
Option ROM Configuration for Arrays................................................................................................ 59
Re-entering the server serial number and product ID ............................................................................. 59
Management tools...................................................................................................................................... 60
Automatic Server Recovery ................................................................................................................ 60
ROMPaq utility ................................................................................................................................. 60
Integrated Lights-Out 2 technology ..................................................................................................... 60
Erase Utility ..................................................................................................................................... 61
StorageWorks library and tape tools .................................................................................................. 61
HP Systems Insight Manager ............................................................................................................. 61
Management Agents ........................................................................................................................ 61
Redundant ROM support ................................................................................................................... 61
USB support and functionality ............................................................................................................ 62
Ethernet and Fibre Channel module support ........................................................................................ 62
Diagnostic tools ......................................................................................................................................... 63
HP Insight Diagnostics ...................................................................................................................... 63
HP Insight Diagnostics survey functionality .......................................................................................... 63
Integrated Management Log .............................................................................................................. 63
Array Diagnostic Utility ..................................................................................................................... 64
Remote support and analysis tools ............................................................................................................... 64
HP Insight Remote Support software ................................................................................................... 64
Keeping the system current .......................................................................................................................... 65
ProLiant Support Packs ...................................................................................................................... 65
Operating system version support ...................................................................................................... 65
System Online ROM flash component utility ........................................................................................ 65
Change control and proactive notification .......................................................................................... 65
Care Pack ....................................................................................................................................... 65
HP Smart Update Manager ............................................................................................................... 66
Troubleshooting .......................................................................................................................... 67
Troubleshooting resources ........................................................................................................................... 67
Pre-diagnostic steps .................................................................................................................................... 67
Important safety information .............................................................................................................. 67
Symptom information ........................................................................................................................ 69
Prepare the server for diagnosis ......................................................................................................... 69
Service notifications .................................................................................................................................... 71
Loose connections ...................................................................................................................................... 71
Server health LEDs ...................................................................................................................................... 71
Troubleshooting flowcharts .......................................................................................................................... 72
Start diagnosis flowchart ................................................................................................................... 72
General diagnosis flowchart .............................................................................................................. 73
Server blade power-on problems flowchart ......................................................................................... 75
POST problems flowchart .................................................................................................................. 77
