Need alignment or alignment failed – HP Deskjet F4185 All-in-One Printer User Manual

Page 127

NOTE:

Do not remove the old print cartridge until a new one is available.

For more information on print cartridges, see

Need alignment or alignment failed

Cause: The incorrect type of paper is loaded in the input tray.

Solution: If you have colored paper loaded in the input tray when you align the print
cartridges, the alignment fails. Load unused plain white letter or A4 paper into the
input tray, and then try the alignment again. If the alignment fails again, you might
have a defective sensor or print cartridge.
To find support and warranty information, go to the HP Web site at

www.hp.com/

support

. If prompted, choose your country/region, and then click Contact HP for

information on calling for technical support.

Cause: Protective tape is covering the print cartridges.

Solution: Check each print cartridge. The tape might have been removed from the
copper-colored contacts, but still might cover the ink nozzles. If the tape is still
covering the ink nozzles, carefully remove the tape from the print cartridges. Do not
touch the ink nozzles or the copper-colored contacts.

1 Copper-colored contacts

2 Plastic tape with pink pull tab (must be removed before installing)

3 Ink nozzles under tape

Remove and then reinsert the print cartridges. Verify that they are fully inserted and
locked in place.

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