Paper tray cannot be inserted, Paper-feed problems, Media is not picked up from tray 1 or tray 2 -12 – HP Color Inkjet cp1700 Printer series User Manual
Page 60: Media is not picked up from tray 1 or tray 2
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ENWW
To avoid jams
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Make sure nothing is blocking the paper path.
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Do not overload the trays. Tray 1 holds 150 sheets of plain paper or
30 transparencies. Tray 2 holds 250 sheets of paper. The front
manual feed holds up to ten sheets of paper or three
transparencies.
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Load paper properly. For instructions about loading media see
“Load paper.”
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Do not use media that is curled or crumpled.
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Always use media that conforms with specifications listed in
“Selecting print media.”
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Make sure the output tray is not overly full when you send a job to
print.
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Be sure to align the media against the right side of the tray.
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Verify that the guides are adjusted snugly against the stack of print
media, but that they do not crinkle or bend the media.
Paper tray cannot be inserted
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With the tray removed from the printer, turn the printer off and then
on again. Reinsert the tray.
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Make sure the tray is aligned with the printer opening.
Paper-feed problems
Media is not picked up from Tray 1 or Tray 2
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Check that the width guide is snug, but not tight, against the paper
stack.
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Make sure the media you are using is not curled. Uncurl paper by
bending it in the opposite direction of the curl.
EulerUG.book Page 12 Monday, July 16, 2001 5:34 PM