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Erase utility, Hp insight remote support software – HP ProLiant SL270s Gen8 SE Server User Manual

Page 77

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Software and configuration utilities 77

This functionality supports operating systems that are supported by the server. For operating systems

supported by the server, see the HP website (

http://www.hp.com/go/supportos

).

If a significant change occurs between data-gathering intervals, the survey function marks the previous

information and overwrites the survey data files to reflect the latest changes in the configuration.
Survey functionality is installed with every Intelligent Provisioning-assisted HP Insight Diagnostics installation,

or it can be installed through the SPP ("

HP Service Pack for ProLiant

" on page

78

).

Erase Utility

CAUTION:

Perform a backup before running the System Erase Utility. The utility sets the system

to its original factory state, deletes the current hardware configuration information, including
array setup and disk partitioning, and erases all connected hard drives completely. Refer to the

instructions for using this utility.

Use the Erase Utility to erase drives and Active Health System logs, and to reset RBSU settings. Run the Erase

Utility if you must erase the system for the following reasons:

You want to install a new operating system on a server with an existing operating system.

You encounter an error when completing the steps of a factory-installed operating system installation.

To access the Erase Utility, click the Perform Maintenance icon from the Intelligent Provisioning home screen,

and then select Erase.
Run the Erase utility to:

Do not erase — does not erase drive operations.

Reset — erases the master boot record for the drives so they are no longer bootable.

Secure erase —performs an overwrite pattern erase so no data is recoverable.

After selecting the appropriate option, click Erase. A Confirm Erase window is displayed, prompting you to

confirm or cancel the Erase.

HP Insight Remote Support software

HP strongly recommends that you install HP Insight Remote Support software to complete the installation or

upgrade of your product and to enable enhanced delivery of your HP Warranty, HP Care Pack Service, or

HP contractual support agreement. HP Insight Remote Support supplements your monitoring continuously to
ensure maximum system availability by providing intelligent event diagnosis, and automatic, secure

submission of hardware event notifications to HP, which will initiate a fast and accurate resolution, based on

your product’s service level. Notifications may be sent to your authorized HP Channel Partner for onsite

service, if configured and available in your country.
For more information, see the HP website (

http://www.hp.com/go/insightremotesupport

). The HP Insight

Remote Support Release Notes detail the prerequisites, supported hardware, and associated operating

systems. The release notes are available on the HP website

(

http://www.hp.com/go/insightremotesupport/docs

). HP Insight Remote Support is included as part of HP

Warranty, HP Care Pack Service, or HP contractual support agreement.