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Proliant support packs, Operating system version support, Change control and proactive notification – HP ProLiant ML350 G5 Server User Manual

Page 76: Care pack

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Configuration and utilities 76

If you do not use the SmartStart CD to install an operating system, drivers for some of the new hardware

are required. These drivers, as well as other option drivers, ROM images, and value-add software can be
downloaded from the HP website (

http://www.hp.com/support

).

IMPORTANT:

Always perform a backup before installing or updating device drivers.

ProLiant Support Packs

PSPs represent operating system-specific bundles of ProLiant optimized drivers, utilities, and management

agents. Refer to the PSP website

(

http://h18000.www1.hp.com/products/servers/management/psp.html

).

Operating system version support

Refer to the operating system support matrix (

http://www.hp.com/go/supportos

).

Change control and proactive notification

HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of

upcoming hardware and software changes on HP commercial products.
For more information, refer to the HP website (

http://www.hp.com/go/pcn

).

Care Pack

HP Care Pack Services offer upgraded service levels to extend and expand standard product warranty

with easy-to-buy, easy-to-use support packages that help you make the most of your server investments.

Refer to the Care Pack website (

http://www.hp.com/hps/carepack/servers/cp_proliant.html

).