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Setup, Optional installation services, Optimum environment – HP ProLiant ML350 G5 Server User Manual

Page 21: Space and airflow requirements

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Setup 21

Setup

Optional installation services

Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and
running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you

integrate both hardware and software support into a single package. A number of service level options

are available to meet your needs.
HP Care Pack Services offer upgraded service levels to expand your standard product warranty with easy-
to-buy, easy-to-use support packages that help you make the most of your server investments. Some of the

Care Pack services are:

Hardware support

o

6-Hour Call-to-Repair

o

4-Hour 24x7 Same Day

o

4-Hour Same Business Day

Software support

o

Microsoft®

o

Linux

o

HP ProLiant Essentials (HP SIM and RDP)

o

VMWare

Integrated hardware and software support

o

Critical Service

o

Proactive 24

o

Support Plus

o

Support Plus 24

Startup and implementation services for both hardware and software

For more information on Care Packs, refer to the HP website

(

http://www.hp.com/hps/carepack/servers/cp_proliant.html

).

Optimum environment

When installing the server, select a location that meets the environmental standards described in this

section.

Space and airflow requirements

Tower server