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Suggest action, Suggested action, Cause – HP Insight Control User Manual

Page 52: Cause suggested action

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The destination server displays a blank screen when booting to server migration Boot
CD ISO

The destination server might display a blank screen when booting to the server migration Boot CD
ISO if the server has more than 64 GB of RAM.

Suggest action

Perform the following:

1.

At the boot menu, press Esc to enter text mode.

2.

At the text mode boot prompt, typesos mem=4G.

3.

Press Enter.

Some storage volumes on the destination server are not available for selection

Some storage volumes configured on the destination server might not be available for selection in
Step 5 (SpecifyDestination Disks and Resize NTFS Partitions) of the migration
wizard.

Suggested action

If expected volumes do not appear, perform one of the following:

Verify that the storage controller is supported by Insight Control. Volumes configured on an
unsupported storage controller cannot be selected for migration. For more information about
supported controllers, see the Insight Software Support Matrix.

Run the Array Configuration Utility (if your storage controller is supported), and verify the
status of the volumes on the Smart Array controller to be sure that the volumes are not in a
failed state. Also, verify that all volumes on the controller are numbered sequentially beginning
with logical drive 1, as required by the Insight Control. If volumes are not numbered
sequentially, clear the configuration and re-create the necessary volumes.

Static IP address cannot be assigned on the destination server while booting using
the Boot CD ISO

Assigning a static IP address on the destination server might result in an error similar to the following:

The IP address xxx.xxx.xxx.xxx you have entered for this network adapter

is already assigned to another adapter.

Cause

This might occur if the IP address is assigned to another network adapter on the destination server.

Suggested action

To resolve this issue, assign a different IP address to the network adaptor or reboot the server.

Supported storage controllers display Unknown on the Boot CD ISO

Cause

If the supported storage controllers for P2P or V2P migrations are blocked by the Insight Control
server migration Boot CD ISO, the controller might appear as Unknown.

Suggested action

To correct this issue, reset NVRAM on the destination server:

1.

Reboot destination server.

2.

To enter ROM-Based Setup Utility (RBSU) during reboot, press F9.

52

Troubleshooting