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11 support and other resources, Contacting hp, Information to collect before contacting hp – HP Insight Control User Manual

Page 66: How to contact hp technical support, Documentation feedback, New and changed information in this edition, Related information, Documents

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11 Support and other resources

Contacting HP

Information to collect before contacting HP

Be sure to have the following information available before you contact HP:

Software product name

Hardware product model number

Operating system type and version

Applicable error message

Third-party hardware or software

Technical support registration number (if applicable)

How to contact HP technical support

Use the following methods to contact HP technical support:

In the United States, see the Customer Service / Contact HP United States website for contact
options:

http://welcome.hp.com/country/us/en/contact_us.html

In the United States, call 1-800-HP-INVENT (1-800-474-6836) to contact HP by telephone.
This service is available 24 hours a day, 7 days a week. For continuous quality improvement,
conversations might be recorded or monitored.

In other locations, see the Contact HP Worldwide website for contact options:

http://welcome.hp.com/country/us/en/wwcontact.html

Documentation feedback

HP welcomes your feedback. To make comments and suggestions about product documentation,
send a message to:

[email protected]

Include the document title and manufacturing part number in your message. All submissions become
the property of HP.

New and changed information in this edition

The following changes have been made in this edition:

The following information has been removed:

Support for older server migration licensing (pre-6.0).

Related information

Documents

HP Systems Insight Manager

The Systems Insight Manager information library is available at the Systems Insight Manager
product website:

http://www.hp.com/go/foundationmgmt/docs

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Support and other resources