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11 support and other resources, Glossary index – HP Insight Control User Manual

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Mouse and keyboard do not work after migrating a Microsoft Hyper-V virtual machine to a
ProLiant server..............................................................................................................63

Suggested action......................................................................................................63

Static IP address cannot be assigned on the destination server after migration.......................63

Suggested action......................................................................................................63

Virtual machine hosts Integrated Components do not install on the destination virtual machine
following migration........................................................................................................63

Suggested action......................................................................................................63

Exclamation point (!) appears on the NIC adapter in Device Manager on the migrated virtual
machine......................................................................................................................64

Suggested action......................................................................................................64

Network adapter in the destination ESX virtual machine is not initialized after a V2V
migration.....................................................................................................................64

Suggested action......................................................................................................64

The destination virtual machine fail to boot after X2V migration...........................................64

Cause.....................................................................................................................64
Suggested action......................................................................................................64

While editing the settings of guest VMs created by server migration, an invalid OS ID warning
appears.......................................................................................................................64

Suggested Action.....................................................................................................65

Server is unresponsive during PSP installation....................................................................65

Suggested action......................................................................................................65

Uninstallation....................................................................................................................65

Unable to uninstall an older version of the Insight Server Migration software for ProLiant
application...................................................................................................................65

Suggested action......................................................................................................65

11 Support and other resources.................................................................66

Contacting HP...................................................................................................................66

Information to collect before contacting HP.......................................................................66
How to contact HP technical support................................................................................66
Documentation feedback................................................................................................66

New and changed information in this edition........................................................................66
Related information............................................................................................................66

Documents...................................................................................................................66
Websites......................................................................................................................67
Related documentation...................................................................................................67

Typographic conventions.....................................................................................................67

A Applying old SMP standalone licenses........................................................69

B Performing migrations in a Microsoft Cluster server environment......................70

Premigration consideration steps for clusters...............................................................................70
Performing the migration..........................................................................................................71
Post migration considerations and steps.....................................................................................71

Glossary....................................................................................................73

Index.........................................................................................................74

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