HP Jetdirect 250m Print Server series - Manual (Page 57)

Troubleshooting during installation
If you encounter problems during installation, check these steps:
Test page does not print. Try these steps:
●
Check that the print server is firmly seated in the printer's LIO slot and that the status light is ON
(solid, blinking, or flickering green).
●
If the printer has an LCD panel, correct any errors that are displayed.
●
If there is still a problem, call HP technical support.
Installer does not discover printer. Try these steps:
●
Check that the print server is firmly seated in the printer's LIO slot and that the status light is ON
(solid green or intermittently flickering green). Wait 2 minutes for the print server to poll the
network, then run the installer again.
●
Check that the network cable is securely connected to the print server and that one of the link
lights is ON (solid green). Wait 2 minutes for the print server to poll the network, then run the
installer again.
●
Perform a cold reset: unplug the print server from the printer, then plug it in while pressing the
Test button. Wait 2 minutes for the print server to poll the network, then run the installer again.
●
If there is still a problem, follow the hardware troubleshooting procedure (see next paragraph).
Other problems: Run the interactive hardware troubleshooter. Answer the questions by clicking on the
buttons.
Click here for the troubleshooter.
What the Status light means:
OFF: not receiving power.
Green, ON solid: on and ready.
Green, blinking slowly: not ready or self-test in progress
or no network connection (check link lights).
Green, blinking quickly: processing configuration page.
Amber, blinking slowly: fault -- follow the troubleshooting
procedure .