HP Insight Control Software for Linux - Manual (Page 4)

Handling semi-automatic pre-failure events with the vCenter Server DRS cluster enabled in the vCenter
Server............................................................................................................................................26
Handling automatic pre-failure events using the Set Alternate host feature................................................27
Handling semi-automatic events using the Set Alternate host feature........................................................27
Task: Setting alternate hosts....................................................................................................................27
Task: Periodic backup of virtual machines.................................................................................................27
6 Troubleshooting........................................................................................29
Insight Control virtual machine management controls.................................................................................29
Virtual machine host and guest icons do not appear in virtual machine management................................29
Insight Control virtual machine management does not display the system name, system IP address, and
operating system..............................................................................................................................29
Critical status appears for a virtual machine host in virtual machine management.....................................29
A blank page appears when you launch virtual machine management from Systems Insight Manager........30
Virtual machine status is not updated..................................................................................................30
Virtual machine guest information becomes inaccessible from virtual machine management......................30
A virtual machine host appears in virtual machine management multiple times.........................................30
A virtual machine guest appears in VMware vCenter Server multiple times..............................................30
Live Move fails after SAN move.........................................................................................................30
VMotion fails because virtual machine host names are mismatched in Systems Insight Manager and vCenter
Server............................................................................................................................................31
Virtual machine host experiences extremely slow response time..............................................................31
Insight Control virtual machine management demo licensing..................................................................31
If the same backup is restored multiple times, then the Restore Virtual Machine from backup operation
fails...............................................................................................................................................31
Recovery of virtual machine fails with incompatible hardware configurations...........................................31
An error occurs when you click Remote Desktop...................................................................................31
Insight Control virtual machine management functions................................................................................31
Stop VM task does not perform as expected on Xen on RHEL 5.4 x86 virtual machine hosts......................31
Error message Unknown to VMM appears when performing the copy operation on a virtual machine.........32
Transport operation fails after restarting virtual machine management.....................................................32
Copied or moved Xen virtual machine guest does not start on the destination host....................................32
Handle virtual machine host prefailure events task does not progress......................................................32
HTTP ERROR: 500 Internal Server Error message appears during a virtual machine management move or
copy operation................................................................................................................................32
Insight Control virtual machine management cannot move virtual machines with certain disk types.............32
Virtual machine files are not deleted after a move................................................................................33
Virtual machine devices might not be available after a copy or move.....................................................33
A shutdown or restart operation fails or does not complete....................................................................33
Launching the remote console from virtual machine management console might fail..................................33
Some virtual machine management operations dependent on vCenter Server do not complete or are
completed without confirmation.........................................................................................................33
Orphan managed systems created in the CMS....................................................................................33
Failed host recovery on master Citrix XenServer host of the HA disabled resource pool fails.......................34
Insight Control virtual machine management does not display Quick Move option for HA configured Microsoft
Hyper-V server virtual machines in the Move wizard.............................................................................34
Pre-failure alerting reports errors for Citrix XenServer resource pool.........................................................34
Hyper-V R2 host virtual machines recovered on alternate host using Failed Host Recovery cannot be powered
on.................................................................................................................................................34
HP Systems Insight Manager console integration.......................................................................................35
The virtual machine guest is not listed on the Systems Insight Manager All Systems page...........................35
Certain Insight Control operations cannot be performed on a virtual machine..........................................35
The Systems Insight Manager console does not identify a server as a virtual machine host.........................35
The Systems Insight Manager console does not discover a virtual machine host or guest............................35
Systems Insight Manager console identifies a virtual machine guest as an unknown or unmanaged device...35
The virtual machine is discovered as an unmanaged system..................................................................36
Uninstalling or retiring an Systems Insight Manager CMS......................................................................36
Hardware............................................................................................................................................36
4 Table of Contents