Problems – HP Integrity NonStop J-Series User Manual
Page 219
Problem Resolution
HP NonStop AutoTMF Software User’s Guide—429952-016
C-13
Locking Problems, Long Running Transactions,
Errors 35 or Performance Problems
If a prepared program fails, send the information listed above in addition to:
The saveabend file (if applicable).
The object file of the failing program.
If the AutoTMF runtime has been combined with a user library, the object file of the
user library.
Locking Problems, Long Running Transactions, Errors 35 or
Performance Problems
The text of the message on the home terminal or EMS log. AutoTMF issues
warnings when it attempts to commit a transaction and is prevented from doing so
for any reason.
A description of the problem, its repeatability, frequency (if applicable), how to
recreate the problem, and so on.
General context information such as whether the application is TMF-aware. If the
application is TMF-aware, which files accessed by the failing program were
previously audited and which ones are newly audited.
The output of
at the time of the problem occurred to identify
which file is in contention.
A trace of the programs that access the file in contention.
The output of
,
and
to understand the file and program attributes and global settings.