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Example 4, Example 5, Example 6 – HP Integrity NonStop H-Series User Manual

Page 136

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Troubleshooting

Mid-Range Library Media Manager Installation and User’s Guide 541641-001

C- 2

Example 4

Example 4

PROBLEM

Why is the MLMM process TSIMLMMS0 looping?

SOLUTION:

Normally, this will happen if MLMM was started without the TCPIP^PROCESS^NAME
param being defined before starting it. Make sure you have used the startup file, and if
so, make sure the startup file has the following line: PARAM TCPIP^PROCESS^NAME
.

Example 5

PROBLEM:

I have installed an updated version of MLMM and now I cannot get the Server/Client
processes running...

SOLUTION:

The most common reason this will happen is due to the fact that there are pieces from
an older version of MLMM being kept when installing the updated one over it. When
doing an update install, please do not keep any parts from your older version.
Completely do a clean, fresh install and everything should work fine afterwards.

Example 6

PROBLEM:

When I startup MLMM, I receive a runtime error of 013...

SOLUTION:

This could be caused be three things:

1. Check to see if the MLMM port number you are using is configured in PORTCONF.

If it is, take it out of PORTCONF.

2. Check to see if the MLMM port [TSILIBRARY] is configured in SERVICES. If it is,

take it out of SERVICES.

3. Check to see if you have your HOME TERM configured in RUN CONFIG. If it is

not, configure your HOME TERM as instructed in Section 3.

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