HP Integrity NonStop H-Series - Manual (Page 140)

Troubleshooting
Mid-Range Library Media Manager Installation and User’s Guide — 541641-001
C- 6
Example 5
Example 5
PROBLEM:
I lose my tape drive configuration in the MLMM GUI every time I replace a bad tape
drive...
SOLUTION:
This has been a known issue and has been corrected in previous MLMM updates. If
you are experiencing the loss of your tape drive configuration while swapping out tape
drives, please contact us and we will send you the MLMM update to alleviate this
problem. For a temporary work-around, make a copy of your MLMM configuration file
[TSIMMSC] and then FUP RENAME the copy over the lost configuration file. That
way, you will always have a copy of your configuration on hand. We have also
included the correct procedure to replace a tape drive while MLMM is up and running
to avoid this problem:
1. SCF RESET TAPE <$tapedrive>, FORCED
2. Take the tape drive OUT OF SERVICE from the SERVICES tab in the MLMM GUI.
3. After the new or fixed tape drive is back in place with the cables connected and
powered on, click the REFRESH DRIVE button on the SERVICES tab in the
MLMM GUI.
4. Put the tape drive IN SERVICE from the SERVICES tab in the MLMM GUI.
5. SCF START TAPE <$tapedrive
Never, at any time, open the library door while MLMM is running. MLMM gets all of its
information from the library and opening the door will cause the library to IPL and lose
its connection with MLMM. If, for any reason, you need to open the library door, please
close all MLMM GUIs and then stop all MLMM processes beforehand.
Example 6
PROBLEM:
I am having problems automating my MLMM Client GUI...
SOLUTION:
A common reason for this is if you cycled the MLMM Server processes without cycling
the Client processes as well. When cycling MLMM, it's always best to stop the Client
processes first, and then the Server. Always bring the Server up first, followed by any
Clients you need to run.