HP Integrity NonStop H-Series - Manual (Page 143)

Troubleshooting
Mid-Range Library Media Manager Installation and User’s Guide — 541641-001
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Example 3
Example 3
PROBLEM:
When I try using the MLMM GUI to label a tape, no tape drive shows up in my drop-
down list...
SOLUTION:
Normally, this is a problem with the MLMM GUI configuration. Check both the RUN
CONFIG and MLMM GUI configuration to make sure the system name configured
matches the actual system name because the labeling process compares that:
Example:
\S7000 => $SL500 => 192.168.1.99 => 4001 will work if you
are labeling on \S7000 machine
S7000 => $SL500 => 192.168.1.99 => 4001 will not work if you
are labeling on \S7000 machine
Example 4
PROBLEM:
When I try and label a tape, I receive a message in the log about LABELING
PROCESS NOT OPEN...
SOLUTION:
This means that the program TSIMLMMSL is not running. Cycling the MLMM
processes should bring TSIMLMMSL back up. Do this by first closing the MLMM GUI,
then issuing the shutdown command for MLMM in your environment on the NonStop
system where MLMM resides, and then issuing the MLMM startup command for your
environment.
Example 5
PROBLEM:
How do I handle tapes in my library with a label name of 'UNKNWN'?
SOLUTION:
The only time this will happen is if the library cannot read the tape's external label.
If you IPL the library with an UNKNWN piece of tape media present in one of the library
slots, the library will automatically export the UNKNWN tape media to the CAP for
operator intervention.
If there is an UNKNWN tape detected in a tape drive; dismount the tape media, the
library will then export it into the CAP for operator intervention.
Remove the tape[s] from the CAP and close the door. Refresh the CAP with the GUI,
determine why the library could not read the external label. Once this has been