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Hp first faxback service, Fax machine, Telephone support – HP Surestore DLT 80 Tape Drive User Manual

Page 82: Korea, Mailing address, Ftp site, Bulletin board, World wide web

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Customer Support

Contacting Customer Support

B-11

HP First Faxback Service:

Automated system to request product information or technical support
documents to be faxed to you free of charge. Available 24 hours a day.

Telephone: +81 (3) 3335-8622

Fax Machine:

Please include contact information, the name of your HP product, and the
type of computer you have.

Fax Number: +81 (3) 3335-8338

Telephone Support:

Hours of Operation: Monday – Friday, 9:00 – 12:00, 1:00 – 5:00
Telephone: +81 (3) 3335-8333

Korea

Mailing Address:

Hewlett Packard Customer Support Center
1F, Yongsan Electronic Office
16-58, Hangangro 3-ga, Yongsan-gu,
Seoul, Korea

FTP Site:

Download software and firmware files, as well as technical newsletters for
dealers directly from the Internet.

IP Address (NT Server):

15.32.11.50

Remote access telephone number: (02) 3270-0808

Bulletin Board:

Download software, firmware and support documents; leave messages for
technical support.

Telephone: Hitel:

(02) 762-0228

Chollian:(02) 220-2001

Address:

Go HPK

World Wide Web:

Information from HP Korea

URL:

www.hp.co.kr

HP First Faxback Service:

Automated system to request product information or technical support
documents to be faxed to you free of charge. Available 24 hours a day.

Telephone: (02) 769-0543

dlt.book Page 11 Monday, February 12, 2001 5:42 PM

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