HP Matrix Operating Environment Software - Manual (Page 4)

Creating a new port on an unmanaged array ........................................................................ 45
Setting SAN IDs on managed arrays .................................................................................... 45
Deleting an array ............................................................................................................... 46
Managing volume properties ..................................................................................................... 46
Modifying properties of a volume service (Properties tab) ........................................................ 46
Modifying presentation of the volume service (Presentation tab) ................................................ 47
Viewing presentation settings of a managed volume service .............................................. 47
Modifying presentation settings of an unmanaged volume service ...................................... 48
Modifying tags on the volume service (Tags tab) .................................................................... 49
Modifying permissions on a volume service (Permissions tab) ................................................... 50
Deleting a volume service .................................................................................................... 51
Managing service groups .......................................................................................................... 51
Modifying service group properties and tag settings (Properties and Tags tabs) .......................... 51
Modifying service group permissions settings (Permissions tab) ................................................. 51
Moving volume services to a service group ............................................................................ 52
Deleting a service group ..................................................................................................... 53
Managing service requests ........................................................................................................ 53
Creating a service request ................................................................................................... 53
Modifying a service request ................................................................................................. 53
Deleting a service request .................................................................................................... 54
Managing goals ....................................................................................................................... 54
Creating a new goal .......................................................................................................... 54
Modifying properties of an existing goal ............................................................................... 59
Fulfilling a goal .................................................................................................................. 59
6 Monitoring the storage catalog .......................................................... 61
Responding to Nonconforming fulfillment ..................................................................................... 61
Monitoring inventory levels ........................................................................................................ 62
A Troubleshooting ............................................................................... 65
Viewing operational logs ........................................................................................................... 65
Addressing common issues ........................................................................................................ 66
Storage Provisioning Manager issues .................................................................................... 66
A general purpose web service call results in an error ...................................................... 66
The user is unable to log in through the SPM user interface ................................................ 66
Could Not Find User error when entering a user or group name ........................................ 66
Experiencing port conflicts or other Command View provider issues ................................... 66
Cannot communicate with array or import storage volumes ............................................... 67
Volume created read-only and yet presented read-write ..................................................... 67
Windows 2008 Host Mode .......................................................................................... 68
Delay in changes made to EVA array becoming visible in SPM catalog .............................. 68
Device Communication Failures and DNS Configuration ................................................... 68
Insight Dynamics storage pool issues .................................................................................... 69
No matching candidates found ..................................................................................... 69
Error when binding volume ........................................................................................... 70
Backup and recovery ................................................................................................................ 70
B Support and other resources .............................................................. 71
Related documentation .............................................................................................................. 71
HP technical support ................................................................................................................. 71
HP websites ............................................................................................................................. 72
Typographic conventions ........................................................................................................... 72
Documentation feedback ........................................................................................................... 73
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