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Warranty and repair service – Canon CR-2 User Manual

Page 48

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48

Appendix

Warranty and Repair Service

Service life

The service life of this product is eight years if specified inspections and maintenance are done.

About repairs

If a problem cannot be solved even after taking the measures indicated in “7 Troubleshooting” (see

page 40), contact your sales representative or local Canon dealer for repairs.

When requesting repair, please provide us with the following information.

Name of the instrument: CR-2

Serial number: 6-digit number on the rating label

Description of malfunction: Report as much detail as possible.

Time limit for supplying performance parts for repair

Performance parts (parts for repairs to maintain performance) will be stocked for eight years after

production of the CR-2 is discontinued.

Expendable parts replaced by service personnel

The following parts are consumable or may deteriorate because of characteristics of their material or

construction.

These parts cannot be replaced by the user. If these parts are found to be worn out or to have

deteriorated during daily or regular inspection, contact your sales representative or local Canon

dealer for repairs.

Baseboard (USB connector)