Canon EOS C500 PL - Manual (Page 35)

Reference and General Information
35
Troubleshooting Error Messages
Following is a partial list of error messages in alphabetical order.
Cannot add a shot mark to this frame.
• A shot mark cannot be added to the first frame of a clip. Click (Next Frame) to advance a few frames
and try adding the short mark again.
Cannot add the shot mark. A single clip can have up to 100 shot marks.
• The clip already has the maximum number of shot marks (100 marks). Remove any unnecessary shot
marks and try adding the shot mark again.
Cannot back up the clips because the number of clips in the target media will exceed 999.
• The maximum number of clips in a media is 999 clips. Select a different local folder on the computer as the
backup folder.
Cannot back up the media.
• Check the local folder on the computer designated as the backup folder.
Cannot change the shot mark information.
• Check the media that contains the selected clips.
Cannot copy the clip because the source clip is corrupted or cannot be accessed.
• Check the media from which you want to copy the clips (source media).
Cannot copy the clips.
• The clips could not be copied to the selected media. Check the target media.
Cannot copy the clips because the number of clips in the target media will exceed 999.
• The maximum number of clips in a media is 999 clips. Reduce the number of clips to copy or select a
different target media.
Cannot copy the clips because the target media is an optical disc.
• Clips cannot be saved onto optical discs. Select a CF card or virtual media as the target media.
Cannot create the destination folder.
• Check the access privileges of the user account you are using.
Cannot create the folder.
• Check the access privileges of the user account you are using.
Unable create the folder. The folder already exists.
• A local folder with same name already exists on the computer. Check the local folder on the computer
where you wanted to create the virtual media.
Cannot create the target virtual media.
• Check the local folder on the computer designated as the backup folder.
Cannot create the virtual media.
• Check the local folder on the computer where you wanted to create the virtual media.
Cannot delete.
• The User Memo file could not be deleted because the SD memory card is write-protected.
Cannot delete the custom picture files.
• Check the media that contains the selected clips.
Cannot delete the folder where the virtual media was saved.
• Check the local folder on the computer where the virtual media was saved.
Cannot detect the virtual media. OK to delete the virtual media?
• The local folder on the computer where the virtual media was saved cannot be found. Display the Media
Properties (0 34) and check that the displayed path exists and is correct. If you click Yes, the virtual
media will be deleted from XF Utility; however, if the folder was renamed or moved, this will not delete the
actual files from the computer.
COP
Y