Data entry difficulties, Network difficulties (continued) – Brother MFC-J4710DW User Manual
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The Brother software cannot be
installed.
(Windows
®
)
If the Security Software warning appears on the PC screen during the installation,
change the Security Software settings to permit the Brother product setup
program or other program to run.
(Macintosh)
If you are using a firewall function of anti-spyware or antivirus security software,
temporarily disable it and then install the Brother software.
Cannot connect to wireless
network.
Investigate the problem using the WLAN Report.
Press ,
All Settings, and then swipe up or down, or press a or b to
display Print Reports. Press Print Reports. Swipe up or down, or press a
or b to display WLAN Report, and then press WLAN Report.
(See Network User’s Guide.)
Data Entry Difficulties
Difficulty
Suggestions
The dial pad does not work when
entering numbers or characters.
Use the keyboard on the Touchscreen to enter information.
Network Difficulties (continued)
Difficulty
Suggestions