Brother PT-P750W User Manual

Page 57

Appendix

The P-touch labeler cannot print over the network.
The P-touch labeler is not found on the network even after successful installation.

Question

Solution

Is your P-touch labeler assigned with
an available IP address?



Confirm the IP address and the Subnet Mask.
Verify that both the IP addresses and Subnet Masks of your computer and
the P-touch labeler are correct and located on the same network.
For more information on how to verify the IP address and the Subnet
Mask, ask the network administrator.



(Windows

)

Confirm your IP address, Subnet Mask and other network settings with
[Communication settings] in the Printer Setting Tool.
See Using the Communication Settings on page 19 for details about
[Communication settings].

Did your previous printing job fail?



If the failed printing job is still in your computer’s print queue, delete it.



Double-click your printer icon in the following folder and then choose
[Cancel All Documents] in the [Printer] menu:

(Windows Vista

)

, [Control Panel], [Hardware and Sound] and then [Printers].

(Windows Server

2008)

, [Control Panel] and then [Printers].

(Windows

7 / Windows Server

2008 R2)

, [Devices and Printers] and select your printer from [Printers and

Faxes].

(Windows

8 / Windows

8.1 / Windows Server

2012/2012 R2)

[Apps] screen, [Control Panel], [Hardware and Sound], [Devices and
Printers] and select your printer from [Printers and Faxes].

Is your P-touch labeler correctly
connected to the WLAN access
point/router?

Check if the Wi-Fi lamp or the NFC lamp is lit.

I have checked and tried all the above,
however the P-touch labeler does not
print. Is there anything else I can do?

Uninstall the printer driver and the software, and then reinstall them.