Raytec Milestone Plug-in - Manual (Page 34)

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9.5.3 Illuminators not responding to the Milestone system
After an installation of the Raytec Milestone Plug-in, you may find that some or all of the
illuminators fail to operate when attempting to switch them on/off via the management
application or the smart client.
Should this be the case, you need to restart the management application, the smart client
and the event server. This is because the Raytec Milestone Plug-in is placed in a location
where the management application, smart client and event server can locate it. After
installation it is important that these are restarted in order for them to find the new plugin.
The restarting of these is detailed in section 9.4.2.
Should the illuminators still fail to respond, a restart of the Milestone server machine is
recommended; this will ensure all Milestone applications are restarted. Please note that a
restart of this machine may have other consequences, so consult the network administrator
should you wish to do this.