NORD Drivesystems BU2100 - Manual (Page 31)

6 Additional information
BU 2100 GB-2213 31
6. Additional information
6.1 Repair information
If you contact our technical support, please have the precise device type (rating plate/display),
accessories and/or options, the software version used (P707) and the series number (name plate) at
hand.
6.1.1 Repairs
The device must be sent to the following address if it needs repairing:
NORD Electronic DRIVESYSTEMS GmbH
Tjüchkampstraße 37
26605 Aurich, Germany
For queries about repairs, please contact:
Getriebebau NORD GmbH & Co. KG
Tel.: 04532 / 289-2515
Fax: 04532 / 289-2555
If a frequency inverter is sent in for repair, no liability can be accepted for any added components, e.g.
such as mains cables, potentiometer, external displays, etc.!
Please remove all non-original parts from the frequency inverter.
Information Reason for return
If possible, the reason for returning the component/device should be stated. If necessary, at least one contact for
queries should be stated.
This is important in order to keep repair times as short and efficient as possible.
On request you can also obtain a suitable return goods voucher from Getriebebau NORD.
Unless otherwise agreed, the device is reset to the factory settings after inspection or repair.
ATTENTION Possible Consequential Damage
In order to rule out the possibility that the cause of a device fault is due to an optional module, the connected
optional modules should also be returned in case of a fault.
6.1.2 Internet information
You can also find the comprehensive manual in German and in English on our Internet site.
www.nord.com