Clear-Com Concert for Newsroom - Manual (Page 40)

40 Concert ActiveX Client for ENPS User Guide
Run an audio test on the headset, as described in
1.4.2 Checking the audio devices.
Note:
This message is also displayed when the sound device (headset) is
unplugged while the user is logged in. See below (next row).
The following message is
displayed:
Audio device unplugged.
Switching to speakers /
headphones ( [name of
alternative device] )
This message [ ] is displayed when the preferred sound device
(headset) is unplugged.
If the user is logged in, the following message [
] is also displayed
in the Check Devices area (see also above):
No audio on mic. Make sure it is not muted.
The Client switches to the next available sound device (such as the
onboard sound card).
When the preferred sound device is reconnected, the following
message [
] is briefly displayed:
Switching to preferred device
Table 19: Audio Quality Issues