Clear-Com Concert for Newsroom - Manual (Page 34)

34 Concert ActiveX Client for ENPS User Guide
3. To adjust the volume of the output audio device (speakers) [ ] , drag the red icon [ ] on
the output (bottom) volume slide control.
Monitor the volume level using the volume-level indicator [ ] built into the volume slide
control.
Note:
Check Devices [ ] opens automatically when no audio is detected on the audio-input device (mic)
after:

Logging in.

Joining a conference in either Talk mode or Talk and Listen mode
(see 2.5 Joining a conference).

Calling a contact or answering a call from a contact.
See also 4.5 Audio quality issues.
3.4.2 Muting and unmuting the mic.
To mute/unmute the mic, click the mic. icon [ ] in the side bar.
3.5 Managing your network connection
The quality of your network connection is indicated by the network-status icon [ ] at the top of the
Concert call pane (right-hand screen):
Icon Definition
Good: No Packets lost or recovered and latency is low
Average: Some packets lost or recovered, or latency > 100
Critical: Many packets lost or recovered, or latency > 600
Table 15: Network status icons
To view network-connection status and statistics (for the last ten seconds), right-click the
network-status icon [ ].
For detailed network-connection statistics, right-click the network-status icon [ ]. From the menu,
select Show statistics details [ ].
Tip: An Average or Critical network connection can impact audio quality. To reduce the impact on
audio quality, try changing your audio settings. See 1.7 Configuring the Audio settings.
.