Clear-Com Concert for Newsroom - Manual (Page 33)

33 Concert Client User Guide for Mac
3.2.6 Muting and unmuting the mic.
To mute (or unmute) the mic, click the mic. icon [ ] to the right of the Intercom Panel.
Tip: You can also unmute the mic by right-clicking the mute icon [ ] in the task bar of the Client
console, and selecting UnMute the microphone.
3.3 Using the Intercom Panel with Concert
3.3.1 Making a call
To make a direct call to a non-Intercom Concert contact (a contact that does not have their Intercom
Panel open):
1. Click the panel key assigned to the contact [ ].
The contact key changes to active call mode [ ] and flashes.
2. If your call is:

Accepted by the contact, or you enabled Automatic Answering (see []), the call
is established. The contact key stops flashing.

Not picked up after one minute, the call is terminated. The following message is
displayed in the Task Bar: [Name of Contact] did not answer your call.

Rejected by the contact, the following message is displayed in the Task Bar:
[Name of Contact] rejected your call.
To acknowledge and clear a message, click the check-mark icon [ ].
3. To end the call, click the red ( ‘X’) segment of the contact key [ ].
To make a direct call to an Intercom contact (a contact with their Intercom Panel open):
1. Click the appropriate segment(s) of the contact key [ ]:
Call type
Action
Listen-only
Click the green segment of the contact key.
Talk-only
Click the red segment of the contact key.
Talk and listen
Click the green and then the red segment of the contact key.
Table 16: Intercom call types