Clear-Com Concert for Newsroom - Manual (Page 48)

48 Administrator Guide
6.6 Audio issues
Issue Cause(s) Solution(s)
The channel audio
volume is either
too low or the
audio is garbled.
The Noise Filter / Silence
Suppression option may be
incorrectly enabled for the
type of source provided,
such as music or a
constant tone. Disable Noise Filter / Silence Suppression
within the configuration dialog (Client) or CMI
page (Interface Gateay).
If the channel was connected within the CMI,
also disable AGC.
Alternatively, try increasing the volume at the
audio source.
For more information about the Interface
Gateway’s Details page, see
4.4 Interface Gateway nodes.
Table 11: Audio issues