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Clear-Com Concert for Newsroom User Manual

Page 4

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4

Administrator Guide

5.2

Modifying the details of a partition ................................................................................................. 27

5.3

Users .............................................................................................................................................. 27

5.3.1

Adding Concert users ..................................................................................................................... 28

5.3.2

Removing Concert users................................................................................................................ 30

5.3.3

Modifying the details of a Concert user .......................................................................................... 30

5.4

Roles .............................................................................................................................................. 30

5.4.1

Adding a role .................................................................................................................................. 31

5.4.2

Removing a role ............................................................................................................................. 31

5.4.3

Modifying the details of a role ........................................................................................................ 31

5.4.4

Managing role associations ........................................................................................................... 32

5.5

Conferences ................................................................................................................................... 33

5.5.1

Adding conferences ....................................................................................................................... 33

5.5.2

Removing conferences .................................................................................................................. 33

5.5.3

Modifying the details of a conference ............................................................................................ 34

5.5.4

Associating a conference with a role ............................................................................................. 34

5.5.5

Associating a conference with a channel ....................................................................................... 34

5.6

Client channels ............................................................................................................................... 35

5.6.1

Adding channels ............................................................................................................................. 35

5.6.2

Removing channels ........................................................................................................................ 36

5.6.3

Modifying the details of a channel .................................................................................................. 36

5.6.4

Associating a Client channel with a role ........................................................................................ 36

5.6.5

Associating a channel with a conference ....................................................................................... 37

5.6.6

Associating users with a channel ................................................................................................... 37

5.7

Server channels ............................................................................................................................. 38

6

Troubleshooting .................................................................................................. 39

6.1

Connection issues .......................................................................................................................... 39

6.2

Logging into the CMI ...................................................................................................................... 41

6.3

Licensing issues ............................................................................................................................. 44

6.4

Interface Gateway / Channel issues .............................................................................................. 45

6.5

Eclipse issues ................................................................................................................................ 47

6.6

Audio issues ................................................................................................................................... 48

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