Basic troubleshooting, Preliminary check-out, Identification record – C.E. Niehoff & Co. C627/C628/C631/C656/C657/C658/C671/C680 Troubleshooting Guides User Manual
Page 4: Caution, Tools and equipment for job

Page 4
TG30G
Basic Troubleshooting
1.
Inspect charging system components for
damage
 Check connections at B– cable, B+ cable, and 
 alternator-to-regulator harness. Repair or 
 replace any damaged component before trouble- 
 shooting. 
2.
Inspect all vehicle battery connections
Connections must be clean and tight.
3.
Determine battery voltages and states of
charge
If batteries are discharged, recharge or replace
 batteries as necessary. Electrical system cannot 
 be properly tested unless batteries are charged 
 95% or higher. In addition, open circuit voltages 
 must be within ± 0.2 V.
4.
Connect meters to alternator
Connect red lead of DMM to alternator B+
terminal and black lead to alternator B– termi-
nal. Clamp inductive ammeter on B+ cable.
5.
Operate vehicle
Observe charge voltage.
If charge voltage is above
16 volts, immediately shut
down system. Electrical
system damage may occur
if charging system is allowed
to operate at high voltage.
Go to Table 1 at left.
If voltage is at or below regulator setpoint, let
 charging system operate for several minutes to 
 normalize operating temperature.
6.
Observe charge volts and amps
Charge voltage should increase and charge amps
 should decrease. If charge voltage does not 
 increase within ten minutes, continue to next 
step.
7.
Batteries are considered fully charged if charge
voltage is at regulator setpoint and charge amps
remain at lowest value for 10 minutes.
8.
If charging system is not performing properly,
 go to Chart 1, page 5, for A2-149 regulator or 
 Chart 2, page 6, for A2-155 regulator.
SYMPTOM
ACTION
TABLE 1 – System Conditions
Low Voltage Output
High Voltage Output
No Voltage Output
Preliminary Check-out
Check symptoms in Table 1 and correct if necessary.
Identification Record
List the following for proper troubleshooting:
Alternator model number ______________________
Regulator model number _____________________
Setpoints listed on regulator ___________________
CAUTION
Check: loose drive belt; low bat- 
 
tery state of charge.
Check: current load on system
is greater than alternator
can produce.
Check: defective wiring or poor
ground path; low regulator
setpoint.
Check: defective alternator or
regulator.
Check: wrong regulator.
Check: high regulator setpoint.
Check: defective regulator.
Check: alternator.
Check: broken drive belt.
Check: battery voltage at alter- 
 
nator output terminal.
Check: defective alternator or 
 
regulator.
Check: lost residual magnetism 
 
in self-energizing alternator.
A2-149 regulator: Chart 1
A2-155 regulator: Chart 2
Tools and Equipment for Job
• Digital Multimeter (DMM)
• Ammeter (digital, inductive)
• Jumper wires
Section B: Basic Troubleshooting
