Cobalt Digital COMPASS 9284 3G_HD_SD-SDI 8X4 Video Routing Switch - Manual (Page 54)

3
Troubleshooting
3-20 9284 PRODUCT MANUAL 9284-OM (V1.3)
Table 3-3 Troubleshooting Processing Errors by Symptom
Symptom Error/Condition Corrective Action
• DashBoard™ shows yellow or
red icon (No Signal) in Card
Info pane.
• No video input present on a
source input
Make certain intended video sources are
connected to appropriate card video inputs.
Make certain BNC cable connections between
frame Rear I/O Module for the card and signal
source are OK.
• Alarm Mode set for Warning
or Alarm on unused channel.
Nuisance alarm due to alarm set for channel not
intended to be used. Set Alarm Mode for these
input channels to Ignore.
• DashBoard™ shows yellow or
red icon (Not Locked) in Card
Info pane.
• Destination routed from input
containing no signal.
• Make certain intended video source is
connected to appropriate card video input.
Make certain BNC cable connections
between frame Rear I/O Module for the card
and signal source are OK.
• Make certain source selection is as intended
(as verified on salvo launch source/
destination matrix display).
• Alarm Mode set for Warning
or Alarm on unused
destination.
Nuisance alarm due to alarm set for destination
not intended to be used. Set Alarm Mode for
these destinations to Ignore.
Video/audio noise noted during
switching transitions. • Reference not selected or
not present
• Make certain intended reference is present
and selected for use by the card. Refer to
Module Settings function submenu tab on
page 3-10 for more information.
• Reference incompatible with
SDI program video.
• Make certain reference is compatible with
SDI program video (i.e., reference rate
numerically related to SDI rate).
• Card controls not set to
match reference and/or
program video.
• Make certain all drop-down selections in the
Module Settings tab are set to match the
formats of the program video and reference
being sent to the card. Refer to Module
Settings function submenu tab on page 3-10
for more information.
VANC data corruption during (or
as a result of) switching
transitions. • Switching line selected on
card is conflicting with line
used for active VANC data
transmission.
• Make certain selected switching line is not in
conflict with line used for active VANC data
transmission. Refer to Module Settings
function submenu tab on page 3-10 for more
information.