AASTRA Office 70IP-b User manual - Manual (Page 39)

Using Added Features to Make Efficient Phone Calls
39
Tracing Malicious Calls
Your are being threatened or molested by a call. You want to identify the caller.
Using the MCID function ( Malicious Call Identification), the provider records the following call data:
• Your phone number
• The caller's phone number
• The date and time of the call
MCID has to be enabled by your provider. Your provider will inform you about accessing the recorded call
data.
You Are Using Line Keys
This section explains the different options provided by your phone, if your system administrator has
assigned you one or more configurable keys as Line keys. Line keys turn your phone into a key phone.
A line has a number which can be used to make an external call. One or usually several phones can be
connected to this line, for example, in a travel agent's all the staff assigned to handling Europe as a travel
destination. A Line key has an LED to indicate the line's status and lets you answer calls on that line.
If your phone has one or more Line keys, the top left-hand key on the array of configurable keys always
belongs to your personal line.
Answering a Call on a Line Key
You are called on one or more Line keys. The line key(s) flash rapidly. You want to answer the call on one of
the Line keys.
To decide which call to answer on which Line key, simply press one of the Line keys. If you pick up the
receiver without pressing a Line key, you are connected with the call on the line with the highest priority.
Note
MCID has to be stored under a configurable key.
During a call: Press the function key for MCID.
– or –
After the call do not hang up: press the function key for MCID while you hear
the busy tone.
Pick up the handset.
Connection with the line with the highest priority.
– or –
Press the Line key.
The line is selected.
Pick up the handset.
Connection with the selected line.