AASTRA AMC+ User guide for Android EN - Manual (Page 17)

AMC+ 2.0 User Guide 8 Features of the AMC+
8 Features of the AMC+
The following explains all call related services of your AMC+.
General Availablility of Features
Available in- and out-call features depend on your PBX; for some features please consult
your PBX documentation. More or less features than the ones described below might be
available in your specific case. Features displayed by the AMC+ can be configured through
the feature file and can hence even vary on a per-user basis. The Feature file is downloaded
when you start your AMC+ the first time. It can also be downloaded manually. There can
be several feature files available but only one is assigned per user.
Contacts Sorting
Sorting in the AMC+ is always done by Family name. This is not configurable as might be
the case in the native Contacts. The reason is that access to this capability can differ widely.
8.1 Placing Calls
Calls with the AMC+ can be made from within its screens and/or outside of them. This depends on
your Call Preference configuration, refer to
10.5 . To place a call using the AMC+, type in or select a
number in the Contacts screen or Call List, and press the green phone button. As soon as a call has
been established, in-call features will become available (in Wi-Fi and cellular networks with or without
Packet Data). If a Wi-Fi or Packet Data connection is available the AMCC will give feedback about the
status of the call(s). This feedback will be displayed as icons at the end of the status line of a call.
Call Setup Time
The call setup time when using the AMC+ is slightly longer than when using the native
application, because the call is set up via the call manager (AMCC) in the enterprise net-
work. If the AMC+ is registered over the cellular network the call setup time is usually less
then 10 seconds. If the phone does not have access to data the call setup is done via DTMF
which usual takes aprox. 10-20 seconds.
8.2 Accepting Calls
AMC+ calls can be accepted like all other calls by pressing the concerned key . Which calls are
intercepted by the AMC+ is governed by the
10.5 setting.
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