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Troubleshooting, Fault check list – AASTRA 4187 Plus for BusinessPhone User Guide EN User Manual

Page 96

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Troubleshooting

BusinessPhone – Dialog 4187 Plus

96

Troubleshooting

This section contains information on how to solve common

operational problems. Go through the following steps if you

encounter any problems. If this does not solve the problem,

contact your system administrator. If others have similar problems,

there may be a system error.

Fault Check List

1. Make sure your telephone is connected to an analog line.

2. Read the Installation chapter.

To make sure that you have done everything correctly and that

everything is properly connected.

3. Disconnect all extra equipment.

If your telephone is working properly when done, the problem

lies in the extra equipment.

4. Connect a functioning telephone instead of the faulty

one.

If that telephone is working properly, the problem is probably in

your telephone, contact your system administrator.

5. Check for operational problems.

If operational problems are found, the problem is in the

telephone network, contact the local telephone service or the

local telephone company.