AASTRA 4187 Plus for BusinessPhone User Guide EN - Manual (Page 54)

Group Features
BusinessPhone – Dialog 4187 Plus 54
Group Features
When you are working together in a team, the following Group
Features can be very useful.
Group Hunting
Your telephone can be included in one or several hunt groups. In
a hunt group all members are represented with one common
directory number. 16 hunt groups can be programmed, each
containing 1 to 20 members. A member can be either an extension
number, an operator console or a fictive number. Please ask your
system administrator if you require this function.
Incoming calls to the hunt group are directed to free extensions in
the group. The hunt order within the group can be changed to suit
your needs. If all members of the hunt group are busy, an incoming
call is being queued. If no one answers this call before the
programmed time, the call is forwarded to the programmed
answering position (e.g. operator).
Note: If all members in a hunt group are busy, the Callback
or Intrusion function is not available.