Troubleshooting, 1 power, hardware connections, and leds, Chapter 36 troubleshooting – ZyXEL Communications GS-3012F/3012 User Manual
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GS-3012/GS-3012F User’s Guide
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H A P T E R
36
Troubleshooting
This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
•
Power, Hardware Connections, and LEDs
•
36.1 Power, Hardware Connections, and LEDs
V
The Switch does not turn on. None of the LEDs turn on.
1 Make sure you are using the power adaptor or cord included with the Switch.
2 Make sure the power adaptor or cord is connected to the Switch and plugged in to an
appropriate power source. Make sure the power source is turned on.
3 Disconnect and re-connect the power adaptor or cord to the Switch.
4 If the problem continues, contact the vendor.
V
The ALM LED is on.
1 Disconnect and re-connect the power adaptor to the Switch.
2 If the problem continues, contact the vendor.
V
One of the LEDs does not behave as expected.
1 Make sure you understand the normal behavior of the LED. See
.
2 Check the hardware connections. See the Quick Start Guide and
3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4 Disconnect and re-connect the power cord to the Switch.
5 If the problem continues, contact the vendor.