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Troubleshooting, 1 power, hardware connections, and leds, Chapter 21 troubleshooting – ZyXEL Communications ES-315 User Manual

Page 127

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ES-315/ES-315-F User’s Guide

127

C

H A P T E R

21

Troubleshooting

This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.

Power, Hardware Connections, and LEDs

Switch Access and Login

21.1 Power, Hardware Connections, and LEDs

V

The Switch does not turn on. None of the LEDs turn on.

1 Make sure you are using the power adaptor or cord included with the Switch.
2 Make sure the power adaptor or cord is connected to the Switch and plugged in to an

appropriate power source. Make sure the power source is turned on.

3 Disconnect and re-connect the power adaptor or cord to the Switch.
4 If the problem continues, contact the vendor.

V

The ALM LED is on.

1 Disconnect and re-connect the power adaptor to the Switch.
2 If the problem continues, contact the vendor.

V

One of the LEDs does not behave as expected.

1 Make sure you understand the normal behavior of the LED. See

Section 2.1 on page 27

.

2 Check the hardware connections. See the Quick Start Guide and

Section 21.1 on page

127

.

3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4 Disconnect and re-connect the power cord to the Switch.
5 If the problem continues, contact the vendor.