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Troubleshooting – Zoom G2.1NU User Manual

Page 49

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ZOOM G2Nu/G2.1Nu

Troubleshooting

● The unit will not turn ON

• Confirm that the POWER switch is set to "ON."

• When using bus power, confirm that the switch is

"OFF" before connecting the USB cable.

• When using batteries, confirm that they are still

charged.

● No sound or very low volume

• Check the connections (→P4–7).

• Adjust the patch level (→P20).

• Adjust the master level (→P30).

• When adjusting the volume with an expression

pedal, make sure that a suitable volume setting
has been set with the pedal.

• Confirm that unit is not in mute mode (→P10).

• The unit might have switched to standby to save

power (→P5, 7). In standby, audio input and
output are disabled.

● There is a lot of noise

• Check the shielded cables that you are using for

defects.

• Use only a genuine ZOOM AC adapter.

• Try adjusting the ZNR module settings again.

● Cannot change patches

The unit might be in "pre-select mode" (→P25). If
it is, turn the power OFF and ON again to restart in
the normal mode.

● Sound is distorted/tone is extreme

• Try adjusting the Gain and Level parameters of

the DRIVE module.

• The unit might be in direct mode (→P24), which

simulates the sound of an amplifier cabinet.

● The reverb effect is not working

If the unit is in rhythm mode, the REVERB module
is disabled. Stop the rhythm and exit rhythm mode
to use the reverb effect (→P17).

● The delay effect is not working

If the looper is activated, the DELAY module is
disabled. Stop using the looper (→P15).

● The expression pedal is not working well

• Check the expression pedal settings (→P27).

• Adjust the expression pedal (→P28).

● The recorded level in a DAW is low

Check the recording level setting (→P30).

● Batteries lose their charge quickly

• Are you using manganese batteries? Alkaline

batteries should provide 6.5 hours of operation.

• Check the battery setting (→P31). Set the type of

battery being used for a more accurate display of
the remaining charge.

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