Xerox 8160 - Manual (Page 91)

Introduction Printer Options Menu Tree Technical Info Error Messages Troubleshooting
Troubleshooting C-8
Troubleshooting C
Introduction Printer Options Menu Tree Technical Info Error Messages Troubleshooting
Reference Guide 8142/8160
What if I need a firmware upgrade?
You can download firmware upgrades from Xerox’s Internet web page www.xerox.com.
Firmware Download Procedure (Upgrade/Printer Refresh)
If your printer is set up using a printer server, you can use the Emergency File Print Utility (EFPU) to download
the new firmware to your printer. The EFPU can be found on the System CD.
1. Using the EFPU, send the XXXX.ROM file to the printer.
Approximately 20 - 40 seconds later a single beep should be heard, indicating the download was successful.
After a one second delay, the printer will automatically reboot. The printer should come up normally. Verify the
new firmware revision by sequencing through Utility Menu /Service Menu/ About menu.
2. If multiple beeps are heard, reboot printer and reseat the Ethernet connection. Resend the .ROM file to the
printer.
Print Quality
Many of the print quality concerns can be resolved by priming, cleaning, calibrating and using the printer's Clean
Function. When this is the case, “Prime, clean, calibrate, or replace” is indicated with other solutions. Refer to the
following for details:
Clean Function - see "Cartridge Cleaning" in the Maintenance Guide
Prime - see Quick Start Guide
Clean - see Maintenance Guide
Calibrate - see Quick Start Guide
Replace - see Maintenance Guide
No print appears
Check that tape has been removed from the printhead of the cartridge.