Appendix 3: fault conditions, Front panel message possible cause – Wegener Communications 6420 User Manual
Page 133
iPump 6420 User’s Manual
www.wegener.com
800070-01 Rev B
Appendix 3, Page 129
Appendix 3: FAULT CONDITIONS
The following list is a compendium of the possible fault conditions. Where it makes sense,
any of these may be masked to indicate as Alarms, Warning, or give no indication at all:
Front Panel Message
Possible Cause
App Self-testing
New application in self-test
App SW D-load fail
Download of application software failed so backup flash space still
shows INCOMPLETE [until good download]
App SW switch fail
Switch to backup application not allowed; either requested app
version does not exist or the code image is corrupt or not available
Audio Underrun Dec#
Audio PES data becomes unavailable (buffer underflow) for
decoder number-#
Aud not found Dec#
Audio PID not found for decoder number-#
Aud not in PMT Dec#
No audio PID found in PMT with assigned language descriptor for
decoder number-#
Aud CMD muted Dec#
Audio output is command muted for decoder number-#
Bad PMT
PMT PID not found or data corrupt
Bad Sec Micro SN
Serial number reported by the internal Secure Micro does not
match unit serial number
Cannot Open File
File to play/stream can't be opened
Disk Usage > 90%
Storage device is approaching maximum capacity
Eb/No Margin
Eb/No value less than sum of Threshold + Margin-evaluated over
10 sec. intervals
File Doesn't Exist
File to play doesn't exist
High Error rate
Number of incoming Error’d seconds in Transport exceeds fault
threshold
High RF level
RF level may be too high for reliable operation
ID Tags lost
Valid ID tags had been detected and used to allow carrier lock, but
now are unavailable, preventing carrier re-acquisition after fades
or reboots
ID Tag mismatch
Carrier ID tag in satellite Transport does not match unit tag
setting; may have acquired incorrect carrier
Invalid COMPEL Hdr
Compel header in satellite Transport does not match unit Compel
header setting; may have acquired incorrect carrier
Invalid File Format
File to play/stream is an unsupported format
IP address conflict
LAN or WAN IP address conflicts with pre-existing host
Lost COMPEL PID
COMPEL PID packets lost (if valid COMPEL seen since signal
acquisition and COMPEL disappeared for >2 minutes)
Low RF level
RF level may be too low for reliable operation
Modem Busy Signal
Got busy signal
Modem Failure
Defective Modem or unacceptable connection to Modem
No Answer on Dialout
Called number didn't answer
No ASI stream
ASI Transport stream not detected on ASI Input
No audio for Dec#
No audio allocated to wildcard assigned to decoder number-#
No Carrier lock
Carrier not yet acquired
No COMPEL PID
No COMPEL PID packets received >2 minutes, since signal
acquisition