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Appendix 3: fault conditions, Front panel message possible cause – Wegener Communications 6420 User Manual

Page 133

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iPump 6420 User’s Manual

www.wegener.com

800070-01 Rev B

Appendix 3, Page 129

Appendix 3: FAULT CONDITIONS

The following list is a compendium of the possible fault conditions. Where it makes sense,

any of these may be masked to indicate as Alarms, Warning, or give no indication at all:

Front Panel Message

Possible Cause

App Self-testing

New application in self-test

App SW D-load fail

Download of application software failed so backup flash space still
shows INCOMPLETE [until good download]

App SW switch fail

Switch to backup application not allowed; either requested app
version does not exist or the code image is corrupt or not available

Audio Underrun Dec#

Audio PES data becomes unavailable (buffer underflow) for
decoder number-#

Aud not found Dec#

Audio PID not found for decoder number-#

Aud not in PMT Dec#

No audio PID found in PMT with assigned language descriptor for
decoder number-#

Aud CMD muted Dec#

Audio output is command muted for decoder number-#

Bad PMT

PMT PID not found or data corrupt

Bad Sec Micro SN

Serial number reported by the internal Secure Micro does not
match unit serial number

Cannot Open File

File to play/stream can't be opened

Disk Usage > 90%

Storage device is approaching maximum capacity

Eb/No Margin

Eb/No value less than sum of Threshold + Margin-evaluated over
10 sec. intervals

File Doesn't Exist

File to play doesn't exist

High Error rate

Number of incoming Error’d seconds in Transport exceeds fault
threshold

High RF level

RF level may be too high for reliable operation

ID Tags lost

Valid ID tags had been detected and used to allow carrier lock, but
now are unavailable, preventing carrier re-acquisition after fades
or reboots

ID Tag mismatch

Carrier ID tag in satellite Transport does not match unit tag
setting; may have acquired incorrect carrier

Invalid COMPEL Hdr

Compel header in satellite Transport does not match unit Compel
header setting; may have acquired incorrect carrier

Invalid File Format

File to play/stream is an unsupported format

IP address conflict

LAN or WAN IP address conflicts with pre-existing host

Lost COMPEL PID

COMPEL PID packets lost (if valid COMPEL seen since signal
acquisition and COMPEL disappeared for >2 minutes)

Low RF level

RF level may be too low for reliable operation

Modem Busy Signal

Got busy signal

Modem Failure

Defective Modem or unacceptable connection to Modem

No Answer on Dialout

Called number didn't answer

No ASI stream

ASI Transport stream not detected on ASI Input

No audio for Dec#

No audio allocated to wildcard assigned to decoder number-#

No Carrier lock

Carrier not yet acquired

No COMPEL PID

No COMPEL PID packets received >2 minutes, since signal
acquisition