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Chapter 4: maintenance and troubleshooting – Wegener Communications 6420 User Manual

Page 105

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iPump 6420 User’s Manual

www.wegener.com

800070-01 Rev B

Chapter 4, Page 101

Chapter 4: MAINTENANCE AND TROUBLESHOOTING

This chapter gives information on maintenance and troubleshooting of the iPump 6420.

Table of Contents

4.1.

Maintenance .......................................................................................................... 102

4.2.

Troubleshooting .................................................................................................... 102

4.2.1.

Failure to acquire a carrier .............................................................................. 102

4.2.2.

Failure to get Compel control over satellite.................................................... 103

4.2.3.

Failure to get Compel control over internet.................................................... 103

4.2.4.

Failure to get live audio play on a Decoder output......................................... 103

4.2.5.

Failure to get file downloads over satellite ..................................................... 104

4.2.6.

Failure to get file downloads over internet (HTTP)........................................ 104

4.2.7.

Failure to play file inserts on a Decoder ......................................................... 104

4.2.8.

Failure to play playlists................................................................................... 105

4.2.9.

Failure to get local web connection ................................................................ 105

4.2.10.

Failure to get Return Path reports ................................................................... 105

4.2.11.

Failure to upgrade application software.......................................................... 106