Chapter 4: maintenance and troubleshooting – Wegener Communications 6420 User Manual
Page 105
iPump 6420 User’s Manual
www.wegener.com
800070-01 Rev B
Chapter 4, Page 101
Chapter 4: MAINTENANCE AND TROUBLESHOOTING
This chapter gives information on maintenance and troubleshooting of the iPump 6420.
Table of Contents
4.1.
Maintenance .......................................................................................................... 102
4.2.
Troubleshooting .................................................................................................... 102
4.2.1.
Failure to acquire a carrier .............................................................................. 102
4.2.2.
Failure to get Compel control over satellite.................................................... 103
4.2.3.
Failure to get Compel control over internet.................................................... 103
4.2.4.
Failure to get live audio play on a Decoder output......................................... 103
4.2.5.
Failure to get file downloads over satellite ..................................................... 104
4.2.6.
Failure to get file downloads over internet (HTTP)........................................ 104
4.2.7.
Failure to play file inserts on a Decoder ......................................................... 104
4.2.8.
Failure to play playlists................................................................................... 105
4.2.9.
Failure to get local web connection ................................................................ 105
4.2.10.
Failure to get Return Path reports ................................................................... 105
4.2.11.
Failure to upgrade application software.......................................................... 106