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Limited united states warranty, For dlp™ televisions – Toshiba Integrated High Definition DLP 62HM15 User Manual

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62HM15

Copyright © 2005 TOSHIBA CORPORATION. All rights reserved.

Toshiba America Consumer Products, L.L.C. (“TACP”) makes the following
limited warranties to original consumers in the United States.

THESE LIMITED WARRANTIES EXTEND TO THE ORIGINAL
CONSUMER PURCHASER OR ANY PERSON RECEIVING THIS DLP™
TELEVISION AS A GIFT FROM THE ORIGINAL CONSUMER
PURCHASER AND TO NO OTHER PURCHASER OR TRANSFEREE.

DLP™ TELEVISIONS PURCHASED IN THE U.S.A. AND USED
ANYWHERE OUTSIDE OF THE U.S.A., INCLUDING, WITHOUT
LIMITATION, CANADA AND MEXICO, ARE NOT COVERED BY THESE
WARRANTIES.

DLP™ TELEVISIONS PURCHASED ANYWHERE OUTSIDE OF THE
U.S.A., INCLUDING, WITHOUT LIMITATION, CANADA AND MEXICO,
AND USED IN THE U.S.A., ARE NOT COVERED BY THESE
WARRANTIES.

Limited One (1) Year Warranty on Parts and Labor

TACP warrants this DLP™ Television and its parts against defects in materials
or workmanship for a period of one (1) year after the date of original retail
purchase. DURING THIS PERIOD, TACP WILL, AT TACP’S OPTION,
REPAIR OR REPLACE A DEFECTIVE PART WITH A NEW OR
REFURBISHED PART WITHOUT CHARGE TO YOU FOR PARTS OR
LABOR. During this period, TACP Authorized Service Station personnel will
come to your home when warranty service is required. Depending on the
type of repair required, the service will either be performed in your home or
the DLP™ Television will be taken to a TACP Authorized Service Station for
repair and returned to your home at no cost to you.

Limited One (1) Year Warranty on Lamp Unit

TACP warrants the original lamp unit contained in this DLP™ Television
against defects in materials or workmanship for a period of one (1) year after
the date of original retail purchase. DURING THIS PERIOD, TACP WILL,
AT TACP’S OPTION, EXCHANGE A DEFECTIVE LAMP UNIT WITH A
NEW OR REFURBISHED LAMP UNIT WITHOUT CHARGE TO YOU.
LABOR CHARGES FOR LAMP UNIT REPLACEMENT ARE YOUR
RESPONSIBILITY AND ARE NOT COVERED UNDER THIS
WARRANTY. The lamp unit is a user-replaceable component.

Rental Units

The warranty for DLP™ Television rental units begins on the date of the first
rental or thirty (30) days after the date of shipment to the rental firm,
whichever comes first.

Limited Warranty for Commercial Units

TACP warrants DLP™ Televisions, including the lamp units contained therein,
that are sold and used for commercial purposes as follows: all parts are
warranted against defects in materials or workmanship for a period of ninety
(90) days after the date of original retail purchase. DURING THIS PERIOD,
TACP WILL, AT TACP’S OPTION, REPAIR OR REPLACE A DEFECTIVE
PART WITH A NEW OR REFURBISHED PART WITHOUT CHARGE TO
YOU.

Owner’s Manual and Product Registration Card

Read this owner’s manual thoroughly before operating this DLP™ Television.

Complete and mail the enclosed product registration card or register your
DLP™ Television online at www.tacp.toshiba.com/service as soon as
possible. By registering your DLP™ Television you will enable TACP to bring
you new products specifically designed to meet your needs and help us to
contact you in the unlikely event a safety notification is required under the
U.S. Consumer Product Safety Act. Failure to complete and return the
product registration card does not diminish your warranty rights.

Your Responsibility

THE ABOVE WARRANTIES ARE SUBJECT TO THE FOLLOWING
CONDITIONS:

(1) You must retain your original bill of sale or provide other proof of

purchase.

(2) All warranty servicing of this DLP™ Television must be performed by an

Authorized TACP Service Station.

(3) The warranties from TACP are effective only if this DLP™ Television is

purchased and operated in the Continental U.S.A. or Puerto Rico.

(4) Labor service charges for set installation, setup, adjustment of customer

controls, and installation or repair of antenna systems are not covered
by this warranty. Reception problems caused by inadequate antenna
systems, misaligned satellite dishes, cable television distribution, VCRs,
DVD players/recorders, personal computer level IEEE-1394 devices,
and any other connected signal source device are your responsibility.

(5) Warranties extend only to defects in materials or workmanship as limited

above, and do not extend to any DLP™ Television or parts that have
been lost or discarded by you or to damage to the DLP™ Television or
parts caused by fires, misuse, accident, Acts of God (such as lightning
or fluctuations in electric power), improper installation, improper
maintenance, or use in violation of instructions furnished by TACP; use
or malfunction through simultaneous use of this DLP™ Television and
connected equipment; or to units that have been modified or had the
serial number removed, altered, defaced, or rendered illegible.

How to Obtain Warranty Service

If, after following all of the operating instructions in this manual and reviewing
the section entitled “Troubleshooting,” you find that service is needed:

(1) To find the nearest TACP Authorized Service Station, visit TACP’s

website at www.tacp.toshiba.com/service or contact TACP’s
Consumer Solution Center toll free at 1-800-631-3811.

(2) You must present your original bill of sale or other proof of purchase to

the TACP Authorized Service Station.

For additional information, visit TACP’s website:

www.tacp.toshiba.com

ALL WARRANTIES IMPLIED BY THE LAW OF ANY STATE OF THE
U.S.A., INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
ARE EXPRESSLY LIMITED TO THE DURATION OF THE LIMITED
WARRANTIES SET FORTH ABOVE. WITH THE EXCEPTION OF ANY
WARRANTIES IMPLIED BY THE LAW OF ANY STATE OF THE U.S.A. AS
HEREBY LIMITED, THE FOREGOING WARRANTY IS EXCLUSIVE AND
IN LIEU OF ALL OTHER WARRANTIES, GUARANTEES, AGREEMENTS,
AND SIMILAR OBLIGATIONS OF TACP WITH RESPECT TO THE
REPAIR OR REPLACEMENT OF ANY PARTS. IN NO EVENT SHALL
TACP BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, BUSINESS
INTERRUPTION, OR MODIFICATION OR ERASURE OF RECORDED
DATA CAUSED BY USE, MISUSE OR INABILITY TO USE THIS DLP™
TELEVISION).

No person, agent, distributor, dealer, or company is authorized to change,
modify, or extend the terms of these warranties in any manner whatsoever.
The time within which an action must be commenced to enforce any
obligation of TACP arising under the warranty or under any statute or law of
the United States or any state thereof is hereby limited to ninety (90) days
from the date you discover, or should have discovered, the defect. This
limitation does not apply to implied warranties arising under the law of any
state of the U.S.A.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY
ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE
IN THE U.S.A. SOME STATES OF THE U.S.A. DO NOT ALLOW
LIMITATIONS ON THE DURATION OF AN IMPLIED WARRANTY, WHEN
AN ACTION MAY BE BROUGHT, OR THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. THEREFORE, THE
ABOVE PROVISIONS MAY NOT APPLY TO YOU UNDER SUCH
CIRCUMSTANCES.

0804

Limited United States Warranty

for DLP™ Televisions

Chapter 11: Appendix

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