Tv guide on screen, Faqs – Toshiba 27HL95 User Manual

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Chapter 10: Troubleshooting

TV Guide On Screen

FAQs

(continued)

CHANNEL LINEUPS & LISTINGS

14. Q: Why aren’t all my channels initially displayed?

A: After initial setup, approximately 120 channels are

automatically displayed. The user may use the “Change
channel display” feature to turn On or Off additional
channels.

Note: Even though you have the option of enabling many
more channels, the system may not have the memory capacity
to hold detailed program descriptions for all of them.

15. Q: When I opened the TV Guide On Screen

system, I was

asked to choose from more than one channel lineup.
What should I do?

A: Select the lineup that most closely matches the one for your

area. If after you choose the lineup, you want to make
changes to it, highlight SETUP in the Service Bar. Press

to select Change Channel Display. Follow the on-screen
instructions.

16. Q: Why do all my channels display “No Listing?”

A: The TV Guide On Screen

system has not yet received its

data download. The phrase “No Listing” will be replaced
with program information during the next download cycle,
which will occur within the next 24-hour period.

17. Q: Why do some of my channels display “No Listing?”

A: There are several possibilities:
a) The channels in question were recently turned On (in

Change channel display) and TV Guide On Screen

has

yet to receive its next data download.

b) After completing the initial setup, the first data download

of the day was interrupted by a VCR recording.

c) The TV power cord was left unplugged for an extended

period of time and the TV Guide On Screen

system was

unable to receive program listings during the scheduled
download cycle.

d) Poor reception caused some of the data to be missed.
e) The cable box was turned Off. The TV power cord must be

plugged in and the cable box must be On.

g) A/V Cable: The VCR was turned OFF. If the connection

includes stereo cables with cable box to VCR and stereo
connection from VCR to television, the VCR must be ON.

18. Q: A show entry in the TV Guide On Screen

system reads

“No Listing.” What does that mean?

A: Show information for that entry was not available during

the last TV Guide On Screen

system information update

(download). Show information is updated on a daily basis.

19. Q: I have seen the word “download” in reference to the

TV Guide On Screen

system. What does that mean?

A: “Download” refers to the times throughout the day when

the TV Guide On Screen

system is receiving channel and

listings information from your Cable or over-the-air
antenna transmission.

20. Q: After some show titles, I have noticed from 1 to 4 stars

(****). What does that mean?

A: These stars are a broadcast-industry ratings system used to

inform you of a show’s quality. The more stars, the better
the rating.

21. Q: What do the colors for shows in the Listings and Search

screens indicate?

A: Green = Sports; Dark Blue = Children’s; Purple = Movies;

Teal = Other Show.

22. Q: How do I add, delete, or change the assigned number of

channels on the TV Guide On Screen

system?

A: See the “Change channel display” section in the TV Guide

On Screen

owner’s manual (see page 54).

23. Q: Why are some of my channels listed on the wrong

number?

A: There are several possibilities (see page 53 for details):
a) Incorrect channel lineup was selected. Access “Change

system settings” and choose “Yes, but my channel lineup is
incorrect,” and then reselect the correct lineup.

b) Channel lineup changes have not yet been processed. Use

the “Change channel display” feature to make adjustments.

c) Initial setup was done incorrectly (that is, the wrong

ZIP/postal code was entered). Redo the initial setup.

24. Q: Why doesn’t the program highlighted match up with

the video window on my TV screen?

A: There are several possibilities (see page 53 for details):
a) The station in question made a late change to its scheduled

program listing and the TV Guide On Screen

system has

not yet been updated.

b) The TV is receiving broadcasts through a modified or

boosted antenna system or a satellite dish (not supported
by the TV Guide On Screen

system).

c) Initial setup was done incorrectly. (i.e., the wrong

ZIP/postal code was entered.) Redo the initial setup.

d) Incorrect channel lineup was selected. Access “Change

system settings” and choose “Yes, but my channel lineup
is incorrect,” and then reselect the correct lineup (see page
54 for details).

25. Q: Can I move my favorite stations to the top of the

TV Guide On Screen

display screen?

A: Yes. Use the “Change channel display” feature to make

adjustments (see page 54). Highlight the station call letters
to be moved, then use up/down arrows, and/or Number
buttons to reassign the position of the station.

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