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Troubleshooting —continued – Onkyo HT-RC180 User Manual

Page 141

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141

Troubleshooting

—Continued

Can’t control other components
• If it’s an Onkyo component, make sure that the

cable and analog audio cable are connected properly.
Connecting only an

cable won’t work (page 41).

• Make sure you’ve selected the correct remote control-

ler mode (pages 15 and 127-133).

• If you’ve connected an

-capable Onkyo MD

recorder, CD recorder, RI Dock to the TV/TAPE IN/
OUT jacks, or an RI Dock to the GAME IN or VCR/
DVR IN jacks, for the remote controller to work prop-
erly, you must set the display to MD, CDR, or DOCK
(page 53).
If you cannot operate it, you will need to enter the
appropriate remote control code (page 125).

• To control another manufacturer’s component, point

the remote controller at that component.

• To control an Onkyo component that’s connected via

, point the remote controller at the AV receiver. Be

sure to enter the appropriate remote control code first
(page 126).

• To control an Onkyo component that’s not connected

via

, or another manufacturer’s component, point

the remote controller at the component. Be sure to
enter the appropriate remote control code first
(page 125).

• The entered remote control code may not be correct. If

more than one code is listed, try each one.

Can’t learn commands from another remote
controller
• When learning commands, make sure that the trans-

mitting ends of both remote controllers are pointing at
each other.

• Are you trying to learn from a remote controller that

cannot be used for learning? Some commands cannot
be learned, especially those that contain several
instructions.

There’s no sound
• Make sure your iPod is actually playing.
• Make sure your iPod is inserted properly in the Dock.
• Make sure the UP-A1 series Dock is connected to the

UNIVERSAL PORT jack on the AV receiver.

• Make sure the AV receiver is turned on, the correct

input source is selected, and the volume is turned up.

• Make sure the plugs are pushed in all the way.
• Try resetting your iPod.

There’s no video
• Make sure that your iPod’s TV OUT setting is set to

On.

• Make sure the correct input is selected on your TV or

the AV receiver.

• Some versions of the iPod do not output video.

The AV receiver’s remote controller doesn’t
control your iPod
• Make sure your iPod is properly inserted in the Dock.

If your iPod is in a case, it may not connect properly
to the Dock. Always remove your iPod from the case
before inserting it into the Dock.

• The iPod cannot be operated while it’s displaying the

Apple logo.

• Make sure you’ve selected the right remote mode.
• When you use the AV receiver’s remote controller,

point it toward your amp.

• If you still can’t control your iPod, start playback by

pressing your iPod’s Play button. Remote operation
should then be possible.

• Try resetting your iPod.
• Depending on your iPod, some buttons may not work

as expected.

• You can’t control your iPod if the battery is extremely

low. Use the iPod after recharging for a while.

The AV receiver unexpectedly selects your iPod
as the input source
• Always pause iPod playback before selecting a differ-

ent input source. If playback is not paused, the Direct
Change function may select your iPod as the input
source by mistake during the transition between
tracks.

Can’t record
• On your recorder, make sure the correct input is

selected.

• When the Pure Audio listening mode is selected,

recording is not possible because no video signals are
output. Select another listening mode.

There’s no sound
• Only components connected to analog inputs can be

played in Zone 2/3.

Can’t access the server or Internet radio
• Check the network connection between the AV

receiver and your router or switch.

• Make sure that your modem and router are properly

connected, and make sure they are both turned on.

• Make sure the server is up and running and compatible

with the AV receiver (page 112).

• Check the “Network Settings”(page 113).

Dock for iPod

Recording

Zone 2/3

Music Server and Internet Radio

TX-NR807_En.book Page 141 Tuesday, July 28, 2009 12:00 PM